FAQ
JC Grants Logistics and Travel | Your Trusted Shipping Partner from the US to Jamaica
FAQ
JC Grants Logistics and Travel | Your Trusted Shipping Partner from the US to Jamaica
Frequently Asked Questions
Registration is completely free with JC Grants Logistics and will always be free.
Sending packages with JC Grants Logistics is easy; follow the three easy steps, and you’re on your way:
1. Sign up today and get your free US mailbox address and customer ID Tag
2. Shop online using the provided US mailbox address and customer ID tag.
When your purchase is complete, upload your invoice (Login to the dashboard) choose delivery options ( for delivery options, choose Home or Office delivery.)
3. We will notify you each step of the way
As soon as we receive your package in our Miami house
When your package is on its way to Jamaica
When your package arrives in the island
And when your package is ready for delivery
We will keep you informed about your shipment and delivery.
Our rates are based on weight of the package(s). For additional information please view our Rate Page by clicking the rates tab on our website.
Customs duties are charged on packages that are USD$100 and above in value. The duty rates are applied based on customs tariff codes which is applied by the Customs Officer processing the shipment. For more info, please visit Jamaica Customs website.
There are quite a number of items that are prohibited. Please visit the Jamaica Customs website for more information.
1. Yes as soon as we receive your package at our Miami warehouse an email will be sent to you as a pre-alert to inform you that we have received the package.
2. Once your package has arrived in Jamaica, you will receive an email or whatsapp alerting you of its arrival.
3. A final email or whatsapp will be sent advising you of delivery alone with an invoice.
Monday to Friday 10:00AM – 5:00PM / Saturday 10:AM – 3:00PM
Yes, processing fees are charged on each package. Please check our rates page for more information.
Expect Professional Service Always And Quick Deliveries
JC Grants Logistics offers top-tier customer service. We import and export via air and sea at affordable rates. We offer hassle-free processing while maintaining the highest standards of professionalism.
Your Packages, Our Priority
We handle the complexities of customs so you don’t have to
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Your Packages, Our Priority
We handle the complexities of customs so you don’t have to